FAQs

Frequently Asked Questions

1. What is One Nautical Mile?

  • One Nautical Mile is your go-to destination for nautical-inspired prints and accessories. We offer a curated collection of designs celebrating the maritime spirit, including cruising, boating, sailing, and more.

2. How do I place an order?

  • Browse our website, select your favorite items, and add them to your cart. Follow the checkout process to provide shipping information and complete your purchase securely.

3. What payment methods do you accept?

  • We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Secure payments are processed through our trusted payment gateway.

4. Can I modify or cancel my order?

  • Once an order is placed, it is processed promptly. Unfortunately, modifications or cancellations may not be possible. Please contact us for assistance.

5. How can I track my order?

  • Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status of your delivery.

6. What is your shipping policy?

  • Our shipping policy, including processing times and rates, is detailed here. We aim to provide timely and reliable shipping services.

7. What is your return and exchange policy?

  • Information about our return and exchange policy can be found here. We want to ensure your satisfaction with every purchase.

8. Do you ship internationally?

  • Yes, we offer international shipping. Please be aware that additional customs duties and taxes may apply and are the responsibility of the customer.

9. How do I contact customer support?

10. Can I customize or personalize products?

  • At the moment, we do not offer customization services. However, stay tuned for updates as we may introduce personalized options in the future.

11. How can I stay updated on new designs and promotions?

  • Join our newsletter to stay in the loop on new arrivals, promotions, and exclusive offers. Simply subscribe at the bottom of our homepage.

12. Do you have a physical store?

  • Currently, One Nautical Mile operates exclusively online. Explore our collection from the comfort of your home.

Thank you for choosing One Nautical Mile. If you have additional questions, feel free to contact us for further assistance!